Problems logging in to the website:
If you're having trouble logging into the website, here are some troubleshooting steps to follow:
- First try clearing your browser's cache. For instructions on how to do so in Google Chrome, click here: Clear cache & cookies in Chrome
- Make sure you are logging in with the email address associated with your Libro.fm account.
- Manually enter your email and password, instead of using an auto-fill feature.
- Try resetting your password:
- Visit https://libro.fm/password-reset and enter your email address - You will receive a password reset email promptly.
- If you continue to run into difficulty, please contact our Customer Support team and we'll be able to help!
Problems logging in to our mobile apps:
If you're having trouble logging into the Android- or iOS-App, here are some troubleshooting steps to follow:
- First, please make sure you are entering the email address that is associated with your Libro.fm account.
Mobile devices often try to fill in a username instead of your email address (or different email addresses associated with the device). Your username for Libro.fm is your email! - Manually enter your email and password, instead of using an auto-fill feature.
- Try resetting your password:
- Visit https://libro.fm/password-reset and enter your email address - You will receive a password reset email promptly.
- If you continue to run into difficulty, please contact our Customer Support team and we'll be able to help!